Building a Comprehensive and Coordinated Crisis System

Building a Comprehensive and Coordinated Crisis System

Across the nation, communities are grappling with how to respond to crisis calls, particularly ones involving people with behavioral health needs. As they work to build and expand their crisis systems, communities are also looking to expand beyond typical police responses to include mental health professionals and other community responders. This brief highlights the continuum of responses that make up a comprehensive, coordinated crisis system and offers guidance for building a system that addresses local needs.

Hadley Fitzgerald and Risë Haneberg | April 2021 | The Council of State Governments Justice Center

Project Credits

Writing: Hadley Fitzgerald and Risë Haneberg, CSG Justice Center

Research: Hadley Fitzgerald, CSG Justice Center

Advising: Risë Haneberg and Demetrius Thomas, CSG Justice Center

Editing: Darby Baham, Emily Morgan, CSG Justice Center

Design: Michael Bierman

Public Affairs: Ruvi Lopez, CSG Justice Center

ABOUT THE AUTHORS


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Hadley Fitzgerald
Senior Policy Analyst, Behavioral Health
Hadley Fitzgerald provides technical assistance to Justice and Mental Health Collaboration Program grantees and supports policy projects to enhance cross-system collaborations for criminal justice and behavioral health agencies. Prior to joining the CSG Justice Center, Hadley worked at the New
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York City Department of Health and Mental Hygiene (DOHMH) as a coordinator for a regional consortium of Medicaid plans, providers, and Health Homes. Previously, Hadley worked as a forensic social worker for the DOHMH and NYPD Co-Response Team and the Brooklyn Defender Services. She received an MSW from the Hunter School of Social Work and a BA from New York University.
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    Risë Haneberg
    Deputy Division Director, Behavioral Health
    Risë Haneberg provides technical assistance to county systems improvement projects, the Stepping Up initiative, and Justice and Mental Health Collaboration Program grantee sites. Before joining the CSG Justice Center, Risë served as the criminal justice coordinator for Johnson County, Kansas,
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    from 2008 to 2014. In that role, Risë provided staff support to the Johnson County Criminal Justice Advisory Council and facilitated the coordination of criminal justice-related activities for the district court, the sheriff’s and district attorney’s offices, the Department of Corrections, the Court Services Department, and the Johnson County Mental Health Center. Her work in Johnson County involved both the juvenile and adult divisions, and major projects included a Justice and Mental Health Intercept Project, Second Chance Reentry, the Juvenile Detention Alternatives Initiative, and Justice Reinvestment at the local level. Risë previously served as the chief court service officer of the 10th Judicial District Court in Johnson County and began her career in criminal justice as a juvenile probation officer in 1979. Risë holds a BS in criminal justice from Wichita State University and an MPA from the University of Kansas.
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