Building a Comprehensive and Coordinated Crisis System
Across the nation, communities are grappling with how to respond to crisis calls, particularly ones involving people with behavioral health needs. As they work to build and expand their crisis systems, communities are also looking to expand beyond typical police responses to include mental health professionals and other community responders. This brief highlights the continuum of responses that make up a comprehensive, coordinated crisis system and offers guidance for building a system that addresses local needs.
Hadley Fitzgerald and Risë Haneberg | April 2021 | The Council of State Governments Justice Center
Building a Comprehensive and Coordinated Crisis System
Hadley
Fitzgerald
provides
technical
assistance
to
Justice
and
Mental
Health
Collaboration
Program
grantees
and
supports
policy
projects
to
enhance
cross-system
collaborations
for
criminal
justice
and
behavioral
health
agencies.
Prior
to
joining
the
CSG
Justice
Center,
Hadley
worked
at
the
New
...
York
City
Department
of
Health
and
Mental
Hygiene
(DOHMH)
as
a
coordinator
for
a
regional
consortium
of
Medicaid
plans,
providers,
and
Health
Homes.
Previously,
Hadley
worked
as
a
forensic
social
worker
for
the
DOHMH
and
NYPD
Co-Response
Team
and
the
Brooklyn
Defender
Services.
She
received
an
MSW
from
the
Hunter
School
of
Social
Work
and
a
BA
from
New
York
University.
Former Deputy Division Director, Behavioral Health
Risë
Haneberg
served
as
deputy
division
director
within
the
Behavioral
Health
Division
at
The
Council
of
State
Governments
Justice
Center.
In
this
role,
Risë
led
the
Stepping
Up
Initiative,
the
national
effort
to
reduce
the
number
of
people
with
mental
...
illnesses
in
the
justice
system
with
partners
National
Association
of
Counties
and
the
American
Psychiatric
Foundation.
Additionally,
Risë
provided
oversight
to
county
systems
improvement
projects
and
technical
assistance
to
Justice
and
Mental
Health
Collaboration
Program
grantee
sites.
Before
joining
the
CSG
Justice
Center,
Risë
served
as
the
criminal
justice
coordinator
for
Johnson
County,
Kansas,
from
2008
to
2014.
Risë
previously
served
as
the
chief
court
service
officer
in
Johnson
County
and
began
her
career
in
criminal
justice
as
a
juvenile
probation
officer
in
1979.
Risë
holds
a
BS
in
criminal
justice
from
Wichita
State
University
and
an
MA
in
public
administration
from
the
University
of
Kansas.
