2024
Improving Systems, Transforming Lives
Our Vision and Mission
A society that upholds justice, offers second chances, and ensures safe and healthy communities. We develop research-driven strategies to increase public safety and strengthen communities.
Letter from the Director
For me, 2024 ended the way it began: with a trip that embodied the enduring bipartisan appetite for improvements to our justice system and underscored the CSG Justice Center’s role in supporting those changes.
January found me in Massachusetts, touring the Middlesex County Jail with the CSG Justice Center Advisory Board’s Vice Chair, Sheriff Peter Koutoujian. Among the many innovations he showed me were a new unit designed for older individuals and a family-friendly visiting room.
And my February began in Lincoln, Nebraska, where I joined Governor Jim Pillen and his cabinet members as he unveiled a proclamation that the state had joined the Reentry 2030 initiative and set bold goals for improving reentry success.
Fast forward to December, and I traveled to Houston, where I rode along with an officer on the Houston Police Department’s Homelessness Outreach Team (HOT). The officer drove us to a homeless encampment to check on people he knows. The HOT officers shared that it sometimes takes years to get someone who is struggling with mental illness and addiction to accept housing. But the team is working to develop their trust and eventually get them housed.
Later that same month, I traveled to Philadelphia for the 2024 Second Chance Act conference—a gathering of over 800 reentry practitioners from across the country where we celebrated the 15th anniversary of the Second Chance Act and the 23 percent reduction in recidivism it heralded.
The CSG Justice Center was a driving force behind all these innovations and many others. In 2024, we centered data, research, and equity in policy conversations, brokered bipartisan consensus, and helped communities capitalize on new opportunities to promote health and justice.
In this annual report, you will read examples of our team meeting states and communities where they are and offering data-backed solutions. In 2024, we provided state policymakers with data on what is driving violent crime locally and advised them on how to increase the solve rate for homicides. We also helped states leverage Medicaid to expand access to treatment and diversion for nonviolent offenses. And we positioned communities to launch alternative responses to 911 crisis calls, prioritizing access to care for people who need it. We also supported red and blue states to launch Reentry 2030, improving employment, education, health, and housing outcomes for people returning to their communities. Finally, we released new research demonstrating the crisis in which too many kids and families find themselves, and we called on leaders and systems to come together to better support youth and prevent justice system contact.
These are just a few of our accomplishments in the past year. As I travel around the country, I see and feel our organization’s impact, as well as the hunger for ideas and innovations that are data-backed and have bipartisan support. I hope that you will feel what I’ve felt: gratitude for those doing the hard work in the field, pride at all they’ve accomplished, and inspiration for all that we can do together in the years to come.
By the Numbers
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Total number of in-person and virtual events and attendees
138
Events
9,229
Event Attendees
Total dollars brought to communities via 3 federal programs:
$189,000,000
Number of communities we’ve assisted through training and technical assistance:
- States: 43 and Washington, DC
- Counties: 687
- Municipalities: 1,724
- Territories: 3
- Tribes: 44
Number of programs implemented with our support:
76
Education, employment and training programs
20
Programs to support children with incarcerated parents
84
Jail diversion and alternatives to incarceration programs, mental health courts
144
Programs that improve crisis response (including 31 community responder programs)
39
Substance use treatment and housing programs
332
Total
General total reach
###
Visitors to website
###
Social Media Followers across all accounts
###
Newsletter subscribers
###
Media mentions
CSG Justice Center staff members across 33 states and the District of Columbia
195
2024 Year In Review
In 2024, we took critical strides toward a more just and equitable criminal justice system, reshaping how communities respond to crises, guiding policymakers with data-driven insights, and removing barriers to successful reintegration. From implementing community responder programs, to supporting mental health interventions and strengthening reentry outcomes, our work this past year reflects a commitment to building safer, more inclusive, resilient communities. Together, these efforts illuminate a path forward for our justice system, demonstrating how comprehensive, compassionate, data-driven reforms can lead to lasting change in the justice system.
Preventing Justice Involvement
We transformed community responses to people in crisis, emphasizing support over punishment.
We invested in a community-first approach to public safety and crisis response by launching a groundbreaking commission aimed at setting national best practices for community response. We also supported the development and expansion of community responder programs nationally that divert people in crisis from jails and emergency rooms to appropriate care.
Setting Standard Practices for Community Responder Programs Nationwide
With growing calls for change in how jurisdictions approach public safety, community responder programs have become critical for crisis situations that do not require armed officers. These programs focus on de-escalating situations and addressing the root causes of crisis while avoiding arrest and incarceration. After launching a national commission to develop guidelines and best practices for community responder programs, in May 2024, we provided a roadmap to scale emergency first response programs across the country. The goal is simple: ensure that every call for help receives the right response.
Key 2024 Milestones
- Commissioners identified emerging practices, shared insights, and developed key actions for community responder programs.
- In May 2024, we published the commission’s report, which reached hundreds of leaders and policy influencers across the country:
- 5,000 CSG Justice Center email subscribers
- X townhall participants
- 18,000 web page views
- X views on social media
“You’ve got to say what’s a criminal call and what’s a non-criminal call. And those non-criminal calls, you don’t need that badge and a gun. You need a professional to help that person that’s going through their crisis, help them get back on track so they can start their lives the right way without trying to take a life. And again, you have to keep going back and forth with the community, with law enforcement to make it work.” —Chief Anthony Holloway, St. Petersburg Police Department
Mainstreaming Community-Led Crisis Response Programs
In collaboration with the Center for Policing Equity and the Joyce Foundation, we offered learning communities to support the development of community responder programs. These forums addressed specific areas, such as improving crisis systems, enhancing student-centered responses on college campuses, and providing alternatives for youth experiencing behavioral health crises. We provided hands-on support to communities to plan and implement 33 community responder programs in 2024 alone.
Key 2024 Milestones
- 33 cities and counties participated in community learning programs.
- We hosted 26 learning community sessions that brought together 100 multidisciplinary professionals.
Stamford, Connecticut, and St. Petersburg, Florida, teams finalized new policies to support youth and adult diversion through preexisting community responder programs.
Advancing Overdose Community Responder Programs in New Jersey and Michigan
To develop proof points for community responder programs, we provided intensive technical assistance to four communities in New Jersey and Michigan. In partnership with Vital Strategies and the New Jersey Department of Health, we helped three cities implement overdose community responder programs as alternatives to police interactions for overdose and substance use-related calls. Similarly, we worked in Washtenaw County, Michigan, to help expand a pilot into a permanent program to respond to crises such as intoxication, family disputes, and homelessness in Ypsilanti.
With funding from the Charles and Lynn Schusterman Foundation, we provided intensive technical assistance to the Oakland, California, Fire Department to expand its Mobile Assistance Community Responders team, connect to outside evaluators, and communicate to the community about the effort. We also helped the City of Detroit explore community responder programs in partnership with the Law Enforcement Action Partnership (LEAP) and Wayne State University.
Key 2024 Milestones
- We helped Paterson, Trenton, and Newark, New Jersey, implement and expand community responder programs.
- Paterson, New Jersey’s, Tier 1 Recovery Program (an overdose response program), has expanded from drug treatment referrals at the local library to performing harm reduction outreach with people experiencing homelessness and offers naloxone, wound care, fentanyl test strips, connections to vital services, and educational materials for people struggling with substance use issues.
- In Michigan, we helped expand a pilot into a permanent crisis response program in Ypsilanti.
Championing Evidence-Based Policy
We prioritized data and research in policymaking for fair and effective criminal justice practices.
By focusing on evidence-based solutions to violent crime, youth behavioral health, and systemic data transparency, we tackled pressing criminal justice challenges. From improving solve rates for violent crimes to supporting data-driven policymaking and addressing recidivism, we empowered stakeholders with actionable insights and tools to create safer, more equitable communities nationwide.
Addressing Violent Crime and Improving Solve Rates
In 2024, voters called on policymakers to curb violent crime in their communities, with many state lawmakers gravitating toward old ideas of increasing sentence lengths and time served to address this problem. We recognized an urgent need to focus state policymakers on the key issues that are driving violent crime trends and direct their attention toward strategies that improve solve rates for violent crime.
With support from the Action Now Initiative, we proactively connected with policymakers and other stakeholders in states and educated them on evidence-based solutions and the need to improve solve rates.
Key 2024 Milestones
- In October, we hosted a convening that brought together 30 advocates, researchers, criminal justice leaders, and other key stakeholders to discuss violent crime and solve rates, build consensus on the issue, and refine the research agenda in this area.
- We developed reports for all 50 states that break down state-specific trends in violent crime and solve rates.
- We published The Accountability Gap: Unsolved Violent Crime in the United States, which distills state-by-state data on solve rates, violent crime trends, and polling on public perception regarding violent crime and clearance rates.
- We advised 15 states on evidence-based policies to increase solve rates for violent crimes.
- We met with public safety leaders, policymakers, law enforcement and legal personnel, and people with lived experience to promote effective public safety strategies. Our engagement focused on improving solve rates and rebuilding trust in the justice system.
Transforming Criminal Justice Through Data Sharing
Justice Counts, an initiative of the U.S. Department of Justice’s Office of Justice Programs’ Bureau of Justice Assistance, enhances criminal justice data collection so that leaders will have actionable data to inform their decision-making. For the first time, agencies from all 50 states can report on their justice data in a first-of-its-kind centralized data-sharing portal, giving policymakers access to previously inaccessible justice system information. In 2024, we supported agencies in adopting criminal justice system metrics and beginning the process to share their data.
Key 2024 Milestones
- 2,007 agencies are now participating in Justice Counts across 27 states and 1 territory.
- Over 173,775,000 data points have been shared with us.
- We launched a cloud-based, open-source software program that allows agencies to enter data that will ultimately be shared publicly.
- We provided hands-on support to 19 states; Washington, DC; and Puerto Rico to improve their data collection and share data with Justice Counts.
“We are excited to see the big picture of the status of the criminal legal system in New Mexico and nationwide. Being able to see local, municipal, and state data in one location with clear data descriptions and caveats will be insightful.” —Cydni Sanchez, Deputy Chief Public Defender, New Mexico Law Offices of the Public Defender