How to Successfully Implement a Mobile Crisis Team

How to Successfully Implement a Mobile Crisis Team

As officers are increasingly tasked with responding to people in crisis, jurisdictions are seeking ways to support their law enforcement agencies while also addressing their crisis system needs. For many communities, mobile crisis teams--trained health professionals who can provide on-the-scene crisis assistance--are a great option. These responders often reduce reliance on traditional criminal justice measures such as arrest and citations and reduce transfers to emergency rooms. This brief provides an overview of mobile crisis teams and offers four tips to ensure their success.

Demetrius Thomas | April 2021 | The Council of State Governments Justice Center

Project Credits

Writing: Demetrius Thomas, CSG Justice Center

Research: Demetrius Thomas, CSG Justice Center

Editing: Darby Baham, Emily Morgan, CSG Justice Center

Design: Michael Bierman

Public Affairs: Ruvi Lopez, CSG Justice Center


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Demetrius Thomas
Deputy Program Director, Behavioral Health
Demetrius Thomas oversees training and technical assistance for the Justice and Mental Health Collaboration Program. Prior to joining the CSG Justice Center, he worked at the New York City Department of Health and Mental Hygiene developing and managing programs aimed at reducing
criminal justice involvement among people with mental or behavioral health needs. There, he led the agency’s work in establishing New York City’s first-ever diversion centers and co-response teams. He has advocated, litigated, and legislated on a range of issues at the intersection of criminal justice and public health. Demetrius earned a BA with a dual concentration in international and U.S. politics from Columbia University and a JD from the University of the District of Columbia David A. Clarke School of Law.  
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