Corrections

Corrections agencies are grappling with a unique combination of public safety challenges, including stubborn rates of recidivism and high costs. We work with corrections administrators in all 50 states to help develop comprehensive plans to combat those challenges.
News & Analysis

Key Staff


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Director, State Initiatives
Grace Beil Call, as director of state initiatives at The Council of State Governments Justice Center, advances policies for a more effective, equitable, and responsive criminal justice system. Her contributions, alongside those of people on the state initiatives team, are
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evident in programs like Justice Reinvestment, Justice Counts, and Lantern. Before her role at the CSG Justice Center, she served as a visiting fellow for the Office for Victims of Crime at the U.S. Department of Justice. Grace directed the Victims of Crime Act program for the Office of Crime Victims Advocacy in Washington, showcasing her understanding of victim services and work as a State Administering Agency. Her leadership included directing the Utah Coalition Against Sexual Assault, and she began her advocacy as a volunteer at the Rape Recovery Center in Salt Lake City, Utah, more than 25 years ago. Grace holds a BS in gender studies from the University of Utah.
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    Director of Reentry Initiatives, Corrections and Reentry
    Susan Gottesfeld is the director of reentry initiatives at The Council of State Governments Justice Center. Susan has worked in the criminal justice and human services fields for more than 25 years. Before this role, Susan was chief program officer
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    and executive vice president at the Osborne Association, developing and supervising programs across the spectrum of reentry and alternatives to incarceration. Susan’s experience includes pre-arraignment diversion and mitigation, jail- and prison-based services, workforce development and housing services, treatment services, family visiting programs and services to children of incarcerated parents, as well as anti-violence programs. Throughout her career, Susan has focused on developing and implementing innovative solutions to lessen the human and economic costs of incarceration. She holds master's degrees in forensic psychology from John Jay College of Criminal Justice and in developmental psychology from Columbia University. She also holds bachelor's degrees in psychology and criminology from the University of Florida. She is based in New York City. 
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    Senior Policy Advisor, Corrections and Reentry
    Dr. Nicole Jarrett provides guidance on diversion, treatment, and reentry initiatives. She previously served as director and deputy director of the Corrections and Reentry Division. Prior to this role, Nicole served as the director of health policy research at the
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    National Medical Association, where she led projects to strengthen the public health safety net and improve the quality of care provided in underserved communities. She also served as the director of community health policy at the Baltimore City Health Department, where she directed the city’s participation in the Community Voices: Healthcare for the Underserved Initiative. She received her BS from Rutgers University and her PhD in health policy and management from the Johns Hopkins Bloomberg School of Public Health and completed a postdoctoral fellowship at the Center of Behavioral Health Services and Criminal Justice Research at Rutgers University.
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