Responding to People in Crisis, Part 1: Identifying “Familiar Faces”

Past Event
May 13, 2021, 2:00 pm – 3:30 pm, Eastern

Hosted by The Council of State Governments (CSG) Justice Center and the MacArthur Foundation

Across the country, many jurisdictions find that some of the people who frequently encounter criminal justice, behavioral health, and social service systems are experiencing behavioral health crises and require different levels and intensity of services. Featuring three Stepping Up Innovator Counties that are also MacArthur Foundation Safety and Justice Challenge sites, this series provides information on how to effectively serve and increase engagement with people who frequently cycle in and out of jails, emergency departments, homeless shelters, and other community-based settings. This first session provides an overview of how the sites identified these populations and explores their continuum of care for behavioral health crisis services.


  • Risë Haneberg, Deputy Division Director, Behavioral Health Division, CSG Justice Center
  • Kristin Schillig, Court Support Manager, Superior Court of Fulton County
  • Mark Stovell, Senior Policy Analyst, Behavioral Health Division, CSG Justice Center
  • Annie Uetz, Program Planner, Polk County Health Services
  • Charlie Verploegh, Assistant Director, Bernalillo County Department of Behavioral Health Services

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