Four Steps for Using Videoconferencing Technology for Parole Decision-Making

and quality assurance. Prior to joining the CSG Justice Center, Jennifer worked as the research and continuous quality improvement administrator at Oriana House, a large community corrections agency in Ohio. In this role, Jennifer implemented and oversaw the training and coaching of staff on the use of effective interventions for people in the criminal justice system. Jennifer has also provided training and coaching services as an independent consultant to community corrections agencies throughout the U.S. Jennifer holds a BA in justice studies from Kent State University and an MA in criminal justice from the University of Cincinnati.

as director of the Texas Office of Court Administration. From 1997 to 2005, he was general counsel for the Texas Department of Criminal Justice (TDCJ), responsible for prisons, probation, and parole. He also was general counsel to the Texas Board of Criminal Justice—the governing body for TDCJ. Prior to that position, he was the executive director of the Texas Punishment Standards Commission, general counsel to the Texas Senate Committee on Criminal Justice, director of the Senate's redistricting staff, and a briefing attorney for the Texas Court of Criminal Appeals. Carl holds a BA from the University of Cincinnati, an MA from the Lyndon B. Johnson School of Public Affairs, and a JD from the University of Texas School of Law.

community supervision outcomes and public safety. Before joining the CSG Justice Center, she was the director of research and innovation at the Suffolk County Sheriff’s Department (SCSD) in Boston, Massachusetts, where she oversaw the development, management, and measurement of SCSD policy innovation and programmatic strategy. Prior to SCSD, she worked as the director of evaluation and learning at Roca Inc., a Massachusetts-based nonprofit organization. Laura began her justice policy career in the Boston Police Commissioner’s Office of Research and Development, where she coordinated and managed the City of Boston’s federal Second Chance Act Adult Reentry Demonstration Project grant-related programming. Laura holds a BA in sociology from Bates College, an MA in criminology from the University of Pennsylvania, and a PhD in criminology and justice policy from Northeastern University.