Four Steps for Using Videoconferencing Technology for Parole Decision-Making

Four Steps for Using Videoconferencing Technology for Parole Decision-Making

Parole agencies must have every tool available to protect fairness, maximize efficiency, maintain integrity, ensure public safety, and incentivize positive behavior change, all at manageable costs to the state. Implementing videoconferencing technology according to the four steps laid out in this brief is an effective way to meet these goals.

Jennifer Kisela, Carl Reynolds, Laura van der Lugt | March 2021 | The Council of State Governments Justice Center

Project Credits

Writing: Jennifer Kisela, Carl Reynolds, Laura van der Lugt, CSG Justice Center

Advising: Portia Allen-Kyle, Grace Beil Call, Marshall Clement, Elizabeth Lyon, CSG Justice Center

Editing: Leslie Griffin, CSG Justice Center

Public Affairs: Brenna Callahan, CSG Justice Center

ABOUT THE AUTHORS


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Jennifer Kisela
Deputy Program Director, State Initiatives
Jennifer Kisela assesses aspects of local and state criminal justice systems for adherence to best practices and provides technical assistance to jurisdictions implementing Justice Reinvestment legislation. Jennifer provides content expertise in evidence-based practices, risk and need assessments, changing behavior, programming,
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and quality assurance. Prior to joining the CSG Justice Center, Jennifer worked as the research and continuous quality improvement administrator at Oriana House, a large community corrections agency in Ohio. In this role, Jennifer implemented and oversaw the training and coaching of staff on the use of effective interventions for people involved with the criminal justice system. Jennifer has also provided training and coaching services as an independent consultant to community corrections agencies throughout the U.S. Jennifer holds a BA in justice studies from Kent State University and an MA in criminal justice from the University of Cincinnati.
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    Carl Reynolds
    Senior Legal and Policy Advisor, Research
    Carl Reynolds helps manage and develop projects related to court initiatives, corrections, sentencing reform, and juvenile justice issues. Previously, Carl served as director of the Texas Office of Court Administration. From 1997 to 2005, he was general counsel for the
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    Texas Department of Criminal Justice (TDCJ), responsible for prisons, probation, and parole. He also was general counsel to the Texas Board of Criminal Justice—the governing body for TDCJ. Prior to that position, he was the executive director of the Texas Punishment Standards Commission, general counsel to the Texas Senate Committee on Criminal Justice, director of the Senate's redistricting staff, and a briefing attorney for the Texas Court of Criminal Appeals. Among other projects, he works on the establishment and evaluation of public defender offices and on justice reinvestment strategies. Carl holds a JD from the University of Texas School of Law, an MA from the Lyndon B. Johnson School of Public Affairs, and a BA from the University of Cincinnati.
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    Laura van der Lugt
    Project Manager, State Initiatives
    Laura van der Lugt provides technical assistance to states implementing justice reinvestment legislation. She delivers content expertise in the areas of program evaluation and quality assurance, evidence-based practices, and supervision practices in both correctional facilities and the community. Before joining
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    the CSG Justice Center, she was the director of Research and Innovation at the Suffolk County Sheriff’s Department (SCSD) in Boston, Massachusetts, where she oversaw the development, management, and measurement of SCSD policy innovation and programmatic strategy. Prior to SCSD, she worked as the director of Evaluation and Learning at Roca Inc., a Massachusetts-based nonprofit organization. Laura began her applied research career in the Boston Police Commissioner’s Office of Research and Development, where she coordinated and managed the City of Boston’s federal Second Chance Act Adult Reentry Demonstration Project grant-related programming. Laura holds a BA in sociology from Bates College, an MA in criminology from the University of Pennsylvania, and a PhD in criminology and justice policy from Northeastern University.
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